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The Netflix customer care specialist was an English speaking employee who gladly answered our questions regarding account setup and payment.Customers can also contact customer service at the following email: [email protected], it’s pretty much the same as the cheaper model, which is a good thing.You get the user-friendly Roku OS; an RF remote works through walls and lets you search with voice and control your TV’s volume and turn the TV on and off; and the i OS or Android app lets you watch shows and movies with headphones to avoid disturbing others.
The official customer service Twitter account is @Netflixhelps.
Netflix 100 Winchester Circle Los Gatos, CA 95032 The official Netflix website is available here:
You have limited access to the website unless you have an active account.
We did receive a response shortly after the email was sent.
According to Netflix, emails sent to this address will not be answered if the question is a customer service or billing issue.